AI Operations & Workflow Automation

The work AI was
built to handle.

SOA maps your firm’s manual processes — client intake, document chase, reconciliations, reporting — and builds custom AI workflows that run them for you. Your team gets back to client work, not admin.

Book a free workflow assessment See what we automate
10–15 hrs saved/week
80% fewer errors
faster intake
workflow.run — live
Running
New client inquiry receivedtrigger
Engagement letter generated & sentdone
Document portal created & shareddone
CRM record updated automaticallydone
Onboarding email sequence scheduled…running
Zero manual steps
From inquiry to file open
Accountant working at desk — AI workflows save 10 to 15 hours of manual work per week for accounting firms
The result
Firms using AI workflows save 10–15 hours of manual work per week.
10hrs+
Saved per week
80%
Fewer manual errors
Faster client onboarding

What an automated workflow looks like

Watch a new client intake flow through an AI workflow — from first contact to file open, with zero manual steps. Click any stage to see what runs.

Live workflow
Stage 1 of 5 — Client inquiry
Auto-run20%
Manual time saved4h 47m
Live activity
Manual process
4–6 hours
Per new client
AI workflow
12 minutes
Per new client

AI workflows built for accounting firms

Every workflow is custom-mapped to your firm’s processes — not generic templates dropped in and forgotten. Filter by where you want to save time.

Client onboarding

Intake forms, engagement letters, document collection, and CRM updates — fully automated from first contact to file open.

What it runs
  • Auto-generates engagement letter from template
  • Provisions secure client document portal
  • Syncs client to CRM, Karbon, TaxDome
  • Sends optimal-time reminders for missing docs
Saves 3–5 hrs/client

Document processing

AI reads, classifies, and routes incoming documents — receipts, invoices, bank statements — without manual sorting.

What it runs
  • OCR & extracts data from invoices, receipts
  • Classifies by client, GL code, and expense type
  • Routes to Dext, Hubdoc, or QuickBooks
  • Flags duplicates and outliers for review
Saves 10+ hrs/month

Reconciliation assistance

AI-assisted bank reconciliation that flags exceptions, matches transactions, and generates summaries automatically.

What it runs
  • Auto-pulls bank feeds nightly
  • Matches transactions against GL entries
  • Flags discrepancies and unmatched items
  • Generates monthly summary & sends to partner
Reduces errors 80%

Deadline management

Automated reminders, deadline tracking, and task assignment across your team. Never miss a filing deadline again.

What it runs
  • Tracks T1, T2, GST/HST, payroll deadlines per client
  • Auto-assigns tasks based on workload
  • Escalates 7, 3, and 1 day before deadline
  • Notifies partner if at-risk
Zero missed deadlines

Client communication

Automated follow-ups, document requests, status updates, and satisfaction check-ins — personalised and scheduled.

What it runs
  • Sends personalised follow-ups when files stall
  • Schedules status updates at key milestones
  • Runs post-engagement satisfaction surveys
  • Flags at-risk clients to partner
Saves 5+ hrs/week

Reporting & dashboards

Automated monthly financial summaries, KPI reports, and client-ready dashboards from your accounting software.

What it runs
  • Pulls P&L, balance sheet, and KPIs nightly
  • Builds client-branded monthly summaries
  • Schedules delivery on client’s preferred day
  • Surfaces variance alerts to partners
Reports in seconds
0
hrs/month saved on average
0
core workflows ready to deploy
0
days from kickoff to live

From messy and manual to fully automated

We don't hand you software and disappear. We do the work with you — from audit to launch.

1
Workflow audit
We map every process in your firm — where time is lost, what's repetitive, and where errors happen.
2
Design and map
We design the AI-powered replacement for each process, connected to your existing tools.
3
Build and test
Built and tested with real firm data before going live. No disruption to your current operations.
4
Train and launch
We train your team, document everything, and stay as your ongoing operations support partner.

Click a scenario to see the transformation

Select a common accounting firm process to compare the manual vs. automated version.

Simple, transparent pricing

All plans include a full workflow audit and implementation. No hidden costs. No long-term contracts. Cancel anytime.

No long-term contracts
Cancel anytime
Workflow audit included
Money-back in 30 days
Starter
$ 1,200 one-time
+ $300/month support
One fully automated workflow, built and deployed specifically for your firm.
Typical year-one ROI $6,200–$14,800
  • 1 custom workflow built & deployed
  • Full workflow audit included
  • Staff training session
  • 30-day post-launch support
  • Documentation & SOPs provided
Get started
Full operations
Custom
pricing scales with firm size & scope
Complete AI operations transformation — every manual process automated, combined with offshore staffing.
Typical year-one ROI $80,000+
  • Unlimited workflow builds
  • Dedicated operations manager
  • AI workflows + offshore staff combined
  • Quarterly strategy & review sessions
  • Priority support & response SLA
Talk to us
Hiring a full-time ops coordinator
$60,000+/yr
Plus benefits, training, turnover risk
vs
SOA Growth plan
$10,000/yr
Setup + monthly support combined
Year-one savings
$50,000+
Also available

Add AI chat to your firm’s website

Give your clients an always-on assistant on your firm’s website — answering common accounting questions, sharing service info, and booking appointments with your accountants 24/7. Trained on your firm. Branded to your firm. Compliant by design (no tax advice given).

Learn about AI chat Talk to us
What it does for your clients
Answers common personal & business tax FAQs — deadlines, brackets, what to bring — without giving tax advice
Explains your services, fees, office hours, and locations clearly
Books appointments with your accountants directly — synced to your calendar
Handles bookkeeping questions, document upload help, and language preferences (EN/FR/ES)

Ready to automate your firm?

Book a free 30-minute workflow assessment. We'll identify the top 3 processes you can automate right now.

Book a free workflow assessment